Maximize Customer Satisfaction
Optimize your returns
With effective returns management combined with a returns portal, you increase efficiency, reduce costs, and strengthen customer loyalty. Lyra WMS helps you optimize your returns process.
1000+ webshops & warehouses made more efficient
Keep control over your returns process and oconquer the chaos
Returns management poses a major hurdle for many warehouses due to the many time-consuming manual processes. From unexpected returns to complex operations, these challenges can drive up costs and harm customer satisfaction.
Return process on autopilot
Excellent returns process at your fingertips
LyraWMS is your secret weapon in the battle against chaos. Our returns process provides a streamlined approach to tracking and processing returns, from receipt to fulfillment. With return statuses and reasons, Lyra provides the flexibility to handle each return specifically and efficiently.
The ability to instantly take photos of products and update returns statuses in real time eliminates ambiguity and speeds up the inventory reintegration process.
Full automation
Return registrations and inventory updates are a thing of the past.
Easy to process
Process products one by one or all at once? Choose what suits you best.
In-depth Analysis
Understand and improve your returns processes with actionable insights.
Cut off return fraud and gain valuable information
🚀 EFFICIENCY AT EVERY LEVEL
Seamless integration & real-time inventory management
Lyra integrates smoothly with top sales platforms like bol.com, and keeps your inventory updated in real-time. This way, returns are processed automatically and your inventory remains error-free. This saves time, prevents errors and boosts your sales.
Bowl
Marketplace
Shopify
Sales channel
WooCommerce
Sales channel
Integrate returns with your favorite sales channels
Curious how Lyra can speed up your returns process? Schedule a demo and discover the possibilities!
If you have any questions about our returns management or would like to get to know us first, please feel free to contact us.
OUR BEAUTIFUL RETURNS PORTAL
A seamless returns experience for your customers
Create an effortless returns experience for your customers with our eye-catching returns portal. By allowing customers to register their own returns in a portal that reflects your brand identity, you not only improve customer satisfaction but also do you also ensure a consistent and positive brand experience, even in the return process.
Our customers are more successful with their returns
Discover first-hand how Lyra's returns management system has changed the game for ecommerce stores and fulfillment centers, reducing costs and increasing customer satisfaction.
+250.000 returns processed efficiently
The LyraWMS return portal has improved my return process. I process my returns so easily that I can process 3 times more returns than before I used LyraWMS. Especially the return link with Bol. works great!
Sven Schilten
RTM Fulfilment
FAQ
Are returns from Bol. automatically imported?
Yes! If an order is reported as a return in Bol., we can retrieve this from the link.
How can I process returns in the warehouse?
You can set your own step-by-step plan to determine what should happen with a return. This way you don't have to remember anything and you can simply follow the instructions on the screen.
Can any product be returned?
You can determine in advance reasons why products may be returned.
You can also set that you first want to receive a photo of the product before the return can be created by the consumer.